Privacy Policy for Lockworx Locksmiths Cardiff
Last updated: April 2026
1. Introduction
Welcome to Lockworx Locksmiths Cardiff. We are committed to protecting and respecting your privacy in accordance with the UK GDPR.
This policy explains how we collect, use, and protect your personal data when you use our website or contact us.
2. Who We Are
Lockworx Locksmiths Cardiff is a locksmith service based in Cardiff, United Kingdom.
If you have any questions about this policy or your data, you can contact us via our website contact form.
3. What Data We Collect
We may collect and process the following personal data:
- Name
- Phone number
- Email address
- Address or location details (for service call-outs)
- Any information you provide via our contact form
- Website usage data (such as IP address, browser type, and pages visited)
4. How We Collect Your Data
We collect data in the following ways:
- When you fill out a contact form on our website
- When you contact us by phone, email, or messaging services
- Automatically through cookies and analytics tools such as Google Analytics
5. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide quotes
- Deliver locksmith services at your location
- Communicate with you بشأن appointments or services
- Improve our website and services
- Comply with legal obligations
6. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases:
- Consent – when you submit a contact form
- Contract – to provide locksmith services you request
- Legitimate interests – to improve our services and respond to enquiries
7. Data Sharing
We do not sell your personal data.
We may share your data with:
- Service providers (e.g., website hosting, analytics providers)
- Payment processors (if applicable)
- Legal authorities if required by law
8. Data Retention
We only keep your personal data for as long as necessary to:
- Provide our services
- Meet legal, accounting, or reporting requirements
9. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise any of these rights, please contact us via our website.
10. Cookies
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
- Support functionality
You can control or disable cookies through your browser settings.
11. Data Security
We take appropriate measures to protect your data from unauthorised access, loss, or misuse.
12. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
13. Contact
If you have any questions about this privacy policy or your data, please contact:
Lockworx Locksmiths Cardiff
Via our website contact form