Frequently Asked Questions

Quick answers to help you understand our services and what to expect.

Looking for a reliable locksmith in Cardiff, Newport, or Caerphilly? Lockworx Locksmiths provides fast, professional, and affordable locksmith services across South Wales.  Browse our frequently asked questions below to learn more about our services and how we can assist you.

We offer a wide range of locksmith services, including emergency lockouts, lock repairs, lock replacements, uPVC door lock repairs, and security upgrades.

For emergency call outs we aim to reach most customers within 60 minutes, depending on our availability, your location and traffic conditions.

We do not charge a call out fee and we offer transparent pricing. You’ll always be informed of costs before any work begins.

Absolutely. We specialize in non-destructive entry wherever possible, helping you regain access quickly without unnecessary damage.

Yes. We can secure your property immediately, repair any damage, and we can also upgrade your locks to improve security.

We work with all major lock types, including euro cylinders, mortice locks, uPVC mechanisms, and night latches.

Yes, we can provide security assessments, recommend and install stronger locks, anti-snap cylinders, and additional security features.

Yes, we are fully certified and insured locksmiths.

We accept cash or bank transfers on completion.

You can call us directly or fill out the contact form below. We’ll provide a clear, no-obligation quote based on your needs.

Why Choose Lockworx Locksmiths Cardiff?

Certified Locksmiths

Our training and certifications ensure every job is completed to high industry standards using the latest techniques.

No Call Out Charges

You only pay for the work carried out. No hidden fees or call-out charges, just honest, transparent pricing.

Friendly, Honest Advice

We'll explain your options clearly and only recommend the work that's genuinely needed, with no pressure or upselling.

Professional Workmanship

We treat your property with respect, working carefully and leaving everything clean and tidy when the job is complete.

Fast Response

In an emergency we aim to reach you as quickly as possible, providing a prompt and reliable locksmith service.

Excellent Customer Service

Friendly, professional service with honest advice and a commitment to customer satisfaction on every job.

Quality Locks & Parts

We use high-quality locks and components from trusted manufacturers to provide reliable, long-lasting security.

Fully Insured

We carry comprehensive public liability insurance, giving you complete confidence in every job we undertake.

DBS Checked

For your peace of mind, we are DBS checked, ensuring a trustworthy and professional service.